The waiting game.

The flight from hell was Sunday night and i was supposed to receive a call from the airlines customer service department on Monday, its now Thursday, and still no call. A letter stating my disappointment in the pathetic customer service I received was authored last night and sent to the corporate office. We shall see how that is received, but I honestly don't expect to receive much more then a canned response. The most disturbing part of my flight experience was not the damage my fencing chair received although that's going to be a pricey fix and will most likely result in having to purchase a new chair, but rather the lack of respect I received from the gate agent. Perhaps the gate agent should have his shoes tied together and then be asked to navigate the jet way and the aisle of a aircraft, then have his keys arrive an hour later. Better yet I offer my services as a mystery flier to the airlines and evaluate how the gate agents at various airports deal with individuals with disabilities. Continuing to wait, but getting more and more frustrated by the moment!